{% for message in messages %} {% for prompt in message %}
• {{ prompt }}
{% endfor %} {% endfor %}

To update:

1. Download ivr prompts using the "Download" button at the top.
2. You will get a file downloaded in the CSV format
3. Change the value of the field that you want to update.
4. You can remove the other unchanged prompts. (Not Mandatory)
5. Save the file(CSV format).
6. Upload the updated sheet using the "Upload Sheet" button.
7. Prompts will be updated.

To insert:

1. Download sample sheet using "Download Sample Sheet" button.
2. Insert new prompts in the sheet without filling in the id.
3. You can also insert new prompts in the sheet downloaded for updation.
4. You just need to insert data in the required field without filling the id column.
5. Upload the updated sheet using "Upload Sheet" button.